Creating a comprehensive Service Level Agreement (SLA) is a vital aspect of providing managed cloud-based services for customers. Every managed service provider (MSP) should acknowledge SLAs as a primary means of protecting both the provider and the customer, with a...
The decision of moving to the cloud is one that many organizations spend a lot of time and energy making. Whether an organization moves to the cloud or not will depend both on its business needs and its technology needs. However, there are some instances where moving...
