Thriving in a new business era

COVID-19 &
REMOTE WORKER ENABLEMENT

As a business leader, here’s what you need to know.

WE’RE HERE TO HELP

Work at home declarations from the CDC and other government agencies may become the new normal. Not only could it become a temporary law, but it’s also the best way to protect your employees from exposure to the novel virus. SO how can you as a business owner prepare to transition your workforce into a work-at-home team that still performs at a high level? We’ve created a step-by-step process to help you prepare.

SIX STEPS TO ENABLE YOUR REMOTE WORKERS

1. High Speed Internet

The first thing you need to do as a business owner is to survey your employees to see what king of broadband they are using at home. To run business voice and video calls, they’re going to need plenty of throughputs. A good standard should provide enough horsepower for 50Mbs download, 5Mbs upload speed.                                                                

2. Move Your Phone System to the Cloud

Here are the key features of UCaaS that will enable your work-at-home employees by leveraging the benefits of unified communications in the Cloud:

  • Video Conferencing
  • Mobile App
  • Collaboration
  • CRM Integration

3. Move Your Desktop Workspace to the Cloud

With Active Directory, you can ensure certain file-sharing rules within your own Local Area Network. Two promising technologies address these features and move them all to the Cloud while maintaining centralized control over access permissions.

 

  • Workspace as a Service
  • Desktop as a Service

4. Move Your Contact Center to the Cloud

Does your business have a contact center or help desk in-office? Having a Cloud Contact Center solution allows your employees to support your clients while working from home.

5. Identify & Provide Necessary Devices

Don’t let the Coronavirus hold your company back; make sure your employees have the technology they need:

  • Mobile or Software Phone
  • Desktop or Laptop Computer
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6. Remote File Share

When you send your workers home, they must be able to share, collaborate on, and store files in the Cloud. The most popular storage providers are:

  • Microsoft Office 365 (OneDrive)
  • Google G-Suite (Google Drive)
  • Dropbox
  • Box.com

HOW FAST CAN YOU MAKE THE PIVOT?

If you would like assistance in putting a work-at-home technology plan in place, contact us and we’ll get you in touch with our trusted advisors. For more information about current offers, see below.

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