WHY CHOOSE FOCAL SOLUTIONS?
Gain access to unlimited supplier options
Focal Solutions will filter the optimum telecom and Cloud providers based upon your specific objectives and their strengths.
Obtain personalized strategy & solution planning
Get strategy and experience from a seasoned expert who lives and breathes telecom & Cloud integrations.
Develop a long-term relationship
Carrier sales reps frequently jump companies, while at Focal Solutions we are vested in our business. No more turnover-related hassles.
Acquire greater leverage
Focal Solutions has developed strong relationships with the Cloud suppliers and telco carriers, which comes in handy when negotiating contracts or resolving service issues.
Recover lost hours
By outsourcing your Cloud & telecom integration tasks, you regain all those hours you would have spent strategizing, vetting the various providers, and negotiating contracts.
Focus on what you do best
Adding another expert to your team will increase your peace of mind.
Stay cutting edge on technology
Focal Solutions keeps their fingers on the pulse of evolving Cloud and telecom technologies, so you can leverage the right solutions to increase efficiency and productivity.
Secure a single point of contact
When you’ve got a questions, a concern or an issue to resolve, you only need one phone number.
Eliminate the pressure of quota-based supplier/carrier salespeople
Focal Solutions has no quotas to fill, so their recommendations are unbiased.
Gain a trusted advisor
Focal Solutions acts as an extension of your team, guiding you with recommendations tailored specifically to your company’s goals.
What Our Customers Are Saying
“Our firm has been working with Chad and the Focal Solutions group since 2015 when we engaged them to help us move from a premise based Contact Center solution to a cloud based platform. Their subject matter knowledge, industry connections and depth of experience have added tremendous value in the design and resourcing of our telecom/contact center strategy and partnerships. Along with the additional operational capabilities and efficiencies we gained from our initial move to a CCaaS model, in our last renewal cycle, with their help, we achieved almost $100K in additional annual savings. We won’t pursue any new telecom approach or key vendor relationship partnership without Focal Solutions. They have become a long term, integral extension of our team.”
“Anyone made responsible for the technology services of their business knows how complex it can be. From complex bills, unexplainable tariffs, taxes, to the need to manage installation, and provider change processes that are problematic, it takes a very specific skill set to accomplish all of these challenges with an in-house employee. And when you want to consider new services, lord knows how much time getting an apples to apples comparison of what you’ll get and the reoccurring costs is a tiresome nightmare.
I’m happy to share with my colleagues that there is a better world. A world where these skills sets exist and bills make sense. A world where order issues and roadblocks are made transparent to me, my team, and, most importantly, my business. A world where new needs can be met and an accurate comparison of not only fixed monthly costs, but the variable factors can also be considered in the mix, like a Travelocity for Cloud Services. That world is made possible by my business partner, Focal Solutions.”