SIP trunking services are often vulnerable to security risks, which is why you should look more closely at your SIP phones to determine if they are truly secure. The very fact that SIP telephony connects to the Web means that without the proper security measures, it...
As business needs expand and markets fluctuate, the benefits of colocation services are becoming widely recognized. Colocation services can offer businesses substantial cost savings in infrastructure development, as well as providing enhanced capabilities for...
Unified Communications (UC) offers increased efficiencies in employee interactions and collaboration. While many UC tools offer significant benefits, an incomplete deployment process can result in UC tools going unused. A properly executed training program can...
Creating a comprehensive Service Level Agreement (SLA) is a vital aspect of providing managed cloud-based services for customers. Every managed service provider (MSP) should acknowledge SLAs as a primary means of protecting both the provider and the customer, with a...
The decision of moving to the cloud is one that many organizations spend a lot of time and energy making. Whether an organization moves to the cloud or not will depend both on its business needs and its technology needs. However, there are some instances where moving...