How to Keep SIP Trunking Services Secure

SIP trunking services are often vulnerable to security risks, which is why you should look more closely at your SIP phones to determine if they are truly secure. The very fact that SIP telephony connects to the Web means that without the proper security measures, it...

Avoid These 3 Common Mistakes When Choosing a Colocation Provider

As business needs expand and markets fluctuate, the benefits of colocation services are becoming widely recognized. Colocation services can offer businesses substantial cost savings in infrastructure development, as well as providing enhanced capabilities for...

Maximize Unified Communications Adoption with Training

Unified Communications (UC) offers increased efficiencies in employee interactions and collaboration. While many UC tools offer significant benefits, an incomplete deployment process can result in UC tools going unused. A properly executed training program can...

What Managed Service Providers Should Avoid in SLAs

Creating a comprehensive Service Level Agreement (SLA) is a vital aspect of providing managed cloud-based services for customers. Every managed service provider (MSP) should acknowledge SLAs as a primary means of protecting both the provider and the customer, with a...

When Moving to the Cloud Is an Easy Decision

The decision of moving to the cloud is one that many organizations spend a lot of time and energy making. Whether an organization moves to the cloud or not will depend both on its business needs and its technology needs. However, there are some instances where moving...