The year was 2009 when the mobile phone revolution inspired office workers to begin to break away from their cubes, ushering in freedom from desktops. An emerging trend, bring your own device (BYOD), surfaced across a wide spectrum of industries. While BYOD has since proven to have many benefits, it also has its drawbacks. Here’s a deeper look at the advantages and disadvantages of how portable devices have reshaped IT and the business world.
Costs of Convenience
A significant reason BYOD has become popular is the convenience of workers using their own devices with which they’ve grown comfortable. It’s convenient for management as well, since it frees up the budget for expenses on other needs beyond equipment. At the same time, however, it’s been a nightmare for some IT teams to oversee a wide range of technology that they cannot completely control.
The savings companies enjoy from avoiding desktop purchases are sometimes offset by the processing fees of plan subsidies, greater security risks, and less productivity from workers using their devices for personal use. The fact that employees can take home data that can be compromised by nefarious entities should be cause to look into device management strategies carefully before implementing BYOD.
First, Conduct Sufficient Research
The quickest path to quagmire in the BYOD era is to not bother planning a structured mobile device policy. Thorough research is needed on costs, ease-of-use, platforms, operating systems, models, and security risks. Partial plan policies may look more appealing on the surface than buying devices outright. But management should not overlook processing costs related to employee expense reports, which average around $18 per report, according to a 2013 Aberdeen Group analysis. Each business needs to study its own finances to determine if this model will provide savings.
A BYOD feasibility study also needs to include the potential security breaches that can occur from the vulnerabilities that BYOD introduces. This research (which can include Google, expert blogs, suppliers, software specialists, and business publications) may lead to a narrowed list of mobile device selections for employees to choose from. Comprehensive research will also help managers make the following determinations:
- Rules and policies for professional vs. personal use
- Mobile Device Management (MDM) strategies
- The level of extra work and pressure BYOD will put on IT support
- Price targets, options, and negotiation strategies
Developing a Company Mobility Plan
After compiling the above information, management should write a detailed company policy that spells out specific rules and regulations. The policy should identify which employees are permitted to use their own personal devices, which types of devices are allowed, and how they may be used in the workplace.
Additionally, the policy should specify who pays for phone and data plans and who is responsible for device maintenance and security. Finally, the policy needs to culminate in a summary of the company’s enforcement policy of rules and regulations.
The Power of MDM
MDM software, such as IBM’s MaaS360, strengthens mobility policies through passwords. This cross-platform software is affordable, with options ranging from $3 to $10 per month. The software keeps devices locked down when not in use and sets limits on functions so that management can keep employee usage under control. As a security feature, MaaS360 can wipe data from lost or stolen devices.
As long as management does its homework by conducting a cost analysis then setting clear and appropriate policies, BYDO can help enable workers to be more productive at their jobs.